Privacy Policy: FlowerHill Facility Services

Effective Date: May 27, 2026

FlowerHill Facility Services, LLC (“FlowerHill Facility Services,” “Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us through our website, https://flowerhillfs.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Company name
Service address
Information submitted through forms, quote requests, emails, or phone calls

Automatically Collected Information

When you access our Website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Website usage data
Referral URLs
Pages visited
Time spent on pages

2. How We Use Your Information

We may use your information to:

Respond to inquiries and quote requests
Schedule and provide facility or cleaning services
Improve customer service and Website functionality
Communicate with you regarding services or appointments
Send marketing or promotional communications
Analyze Website performance and visitor behavior
Maintain security and prevent fraud
Comply with applicable legal obligations

3. Cookies & Tracking Technologies

Our Website may use cookies, analytics tools, pixels, and similar tracking technologies to improve user experience and analyze Website traffic.

These tools may help us:

Understand visitor interactions
Improve Website performance
Measure marketing effectiveness
Customize user experiences

You can disable cookies through your browser settings, though certain features of the Website may not function properly.

4. Third-Party Services

We may utilize trusted third-party service providers to assist with:

Website hosting
Analytics
Marketing automation
Customer relationship management (CRM)
Scheduling software
Payment processing

Third-party providers only receive information necessary to perform services on our behalf and are expected to maintain confidentiality.

Examples may include:

Google Analytics
Meta/Facebook advertising tools
Email marketing platforms

5. SMS & Email Communications

By submitting your contact information through our Website, you consent to receive communications from FlowerHill Facility Services, LLC, including:

Emails
Phone calls
Text messages

These communications may relate to:

Quotes
Service scheduling
Customer support
Promotions and marketing updates

Message and data rates may apply.

You may opt out at any time by:

Clicking “unsubscribe” in marketing emails
Replying STOP to text messages
Contacting us directly

We do not sell or share SMS consent or phone numbers with third parties for marketing purposes.

6. Information Sharing

We do not sell, rent, or trade your personal information.

We may disclose information:

To service providers assisting our business operations
When required by law or legal process
To protect our rights, property, or safety
In connection with a merger, acquisition, or sale of assets

How We Protect Your Data

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

Access your personal information
Request corrections
Request deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Children’s Privacy

Our services and Website are not directed toward children under the age of 13. We do not knowingly collect information from children.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Your continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact:

FlowerHill Facility Services, LLC
North Richland Hills, Texas
Website: https://flowerhillfs.com
Phone: 817-422-4740
Email: in**@**********fs.com